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Hispanic man reacts in shock and fear as he urgently brakes to avoid a crash while driving, highlighting the intense emotions and risks on the road

Source: Antonio_Diaz / Getty

A man in Phoenix had a terrifying experience in a self-driving car that circled a parking lot, nearly causing him to miss his flight.

The incident was captured on video and shared online, gaining attention.

The man felt trapped and questioned if the car was hacked.

Waymo support intervened and instructed him to stop the car through the app, resolving the issue.

Waymo stated that the problem has been addressed with a software update and the man was not charged for the trip.

Waymo, a company that operates commercial robotaxi services, currently operates in the following cities: 

Phoenix, Arizona: Waymo One is available across 315 square miles of the Valley of the Sun.

San Francisco, California: Waymo is available in the city and Daly City.

Los Angeles, California: Waymo is available to all riders in the City of Stars.